We believe brand has the power to inspire connection, foster loyalty, and create lasting value. By aligning vision with strategy, your brand builds trust, drives growth, and shapes a stronger future for your business and your community.

About Humanity

Founded in 2020, Humanity is a Black-owned, female-led branding consultancy based in Toronto.


We specialize in brand strategy, identity, launch, and full brand transformation. At Humanity, we don’t just build brands; we create lasting impact by aligning vision with strategy. Using behavioral science, we ensure your brand connects meaningfully with your audience and drives measurable growth—empowering your business to thrive in any environment.

While many saw the height of the global pandemic as a challenging time to start a business, we saw an opportunity. Launching Humanity during such uncertain times gave us a unique perspective—one grounded in the importance of resilience and adaptability in a rapidly changing world. We bring this deeper understanding of human behavior to businesses navigating uncertainty, helping them build a solid foundation for growth.

In today’s fast-evolving landscape, we help organizations unlock their brand’s true potential to thrive, adapt, and lead with purpose. We believe brands are more than business assets—they are a force for connection, trust, and lasting value.

Humanity is led by our two co-founders Carolyn Shaw, President and Chief Creative Officer, and Ryan Hughes, Chief Strategy Officer and Head of Client Success. With two decades of brand expertise and human-centered strategy, we build brands that aren’t just successful, but resilient—brands that grow and thrive through uncertainty, creating lasting impact for both your business and the communities you serve.

The Humans of Humanity

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Carolyn

President, Chief Creative Officer

Ryan

Chief Strategy Officer & 
Head of Client Success

Bryan

VP, Executive Creative Director

Kayla

Managing Director

Nathalie

Executive Creative Director, Design

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Nagma

Senior Director, Strategy

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Agnes

Strategist

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Shairina

Copywriter

Nicole

Account Director

Gillian

Creative Production

Roberto

Senior Designer

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Bernadette

Senior Designer

Julia

Senior Account Executive

Mark

Founder, MH3 Collective

Values at the Heart of Our Culture

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    Purpose in Impact

  • Icon representing "Embrace to Empower" showing several circles of various sizes

    Embrace to Empower

  • Icon representing "Excellence Beyond Expectation" showing three semicircles arrange horizontally with a small circle in the middle

    Excellence Beyond Expectation

  • Icon representing "Brave Hearts" showing three stacked circles growing larger from bottom to top

    Brave Hearts

  • Icon representing "Positive Pulse" showing three circles aligned at the bottom growing larger

    Positive Pulse

  • Icon representing "Together We Are One" showing four circles touching to create a star shape in the middle

    Together We Are One

A Sustainable —

Human-Centric Approach

Humanity is proud to be a participant in the United Nations Global Compact—a voluntary initiative promoting responsible business practices. By joining thousands of companies globally, we are committed to driving positive change and helping create the world we all want.

The UN Global Compact calls on businesses to align their strategies with ten universally accepted principles covering human rights, labour, the environment, and anti-corruption, and to support the Sustainable Development Goals (SDGs). It is the world’s largest corporate sustainability initiative, with over 20,000 companies across 160+ countries.

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From our strategic approach to our creative process, and how we operate as an agency, we are committed to being human-centric in every way. Through a deeper understanding, we empower brands to build deeper connections, stronger differentiation, and resilience in the face of change.

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